Cleaning toolkit
Get Customers
Practical marketing, a first-10-customers checklist and message scripts.
Ways to find customers
My First 10 Customers
Example customer messages
First enquiry response
Hi [Name], thanks for getting in touch with [Business]! I'd be happy to help. Could you tell me roughly how many bedrooms and bathrooms you have, and how often you'd like a clean? I can then send you a quote today.
Quote follow-up
Hi [Name], just checking you received the quote I sent on [day]. Happy to answer any questions or adjust it to suit you. I currently have [day] slots available.
Booking confirmation
Hi [Name], you're booked in for [day, date] at [time]. I'll arrive within [15] minutes of that time. If anything changes, just let me know. See you then!
Review request
Hi [Name], thanks again for choosing [Business]. If you're happy with your clean, a short Google review would mean a lot: [link]
Repeat booking message
Hi [Name], would you like me to keep your [fortnightly] slot on [day]? Regular customers get priority booking.
Referral request
Hi [Name], I've got space for a couple more regular customers in your area. If you know anyone looking for a reliable cleaner, I'd really appreciate you passing on my details.
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